Thank you for visiting and choosing boomheadshop.com.
Following are the terms and conditions that constitute our Shipping Policy.
Do you ship to all 50 states?
Yes. Our products are for tobacco use only, which is legal in all 50 states. You must be at least 18 or older to purchase, however some states may require you to be 21 to purchase tobacco products.
How fast is my order processed?
All orders are processed within 2 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Additional shipping charges for your order may be calculated and displayed at checkout.
Our online headshop offers free shipping on all orders in the US.
USPS First Class – 3-5 Business days
USPS Priority Mail – 2-3 Business days
USPS International – 7-14 Business days
Delivery delays can occasionally occur.
Will I receive a tracking number?
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
boomheadshop.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to the United States and Canada. Other countries may be eligible, please contact us to find out if we can ship to your country.
Do you accept returns?
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.