BOOM Headshop FAQ

What happens if my glass arrives broken?

If your glass bong or rig arrives broken, please take sufficient pictures of the damaged goods and send it to us via our support chat. We will then determine a refund or send a replacement.

How fast is your shipping?

Most orders are processed and shipped within 2 business days. Average shipping times in the USA are 3-5 business days.

Exceptions can occur, and we will do our best to notify you if there will be any delays with your order.

Items that are purchased on back-order can take up to 7-15 business days.

Do you price match other online headshops?

Yes, we price match any authorized retailers. Request a price match in the tab below.

What payment methods do you accept?

We accept all major credit and debit cards; MasterCard, VISA, American Express, Discover.

Can I buy today and pay later?

Yes! You can place an order today for $0 and pay in 4 interest-free installations. To buy now and pay later, use the “Sezzle” option at checkout.

Do you accept returns?

Yes. We accept returns for 30 days from the initial purchase date as long as the product is new, unopened, and still in the original packaging.